DAMAGES AND REPAIRS:

Forbes Party Rentals Products are intended for children and not
for adults. Failure to abide by the
rules and age requirements posted on safety labels located on
each unit makes You financially
Responsible for unit repairs and shipping costs to and from the
repair facility located in Florida. We
can provide adult strength units for a nominal fee ask a
representative for details.


WHAT IF I NEED TO CANCEL MY RESERVATION?

The only way that Customers would be able to cancel your
reservation without penalty is in the event
of bad weather on the day of the event otherwise the 50% deposit
is NON-REFUNDABLE. Inflatables
are reserved on a first come first serve basis.


CAN I CHANGE THE DATE OF THE RESERVATION?

YES, Once You have made a reservation the date could be
changed if the equipment is available for
the newly requested date However a $5.00 paperwork fee would be
applied. Rates could increase if
the newly requested date falls on a Holiday. If a date change is
made due to weather conditions no
fee would be applied. Customers are required to give at least One
week notice of date changes.


WHAT IS YOUR WEATHER GUARANTEE?

If bad weather is probable We will call You prior to your event and
give You
(2) Options:
1. Postpone Or Re-Schedule the Event
2. Use Local church or Gym (Indoors)
Some people have their events rain or shine.However, Once we
set-up the equipment we do not offer
refunds or rain checks.


HOW MUCH ROOM IS NEEDED FOR THE INFLATABLE UNITS?

YOU WILL NEED TO PROVIDE A LEVEL AREA ABOUT 20 BY
20FEET SQUARE WITH AN
OVERHEAD OF 15 FEET FOR THE MAJORITY OF OUR UNITS.
WHAT SURFACES CAN THE INFLATABLE UNITS BE SETUP ON?
THE SAFEST SURFACE IS A LEVEL GRASSY AREA. HOWEVER, WE
CAN SETUP ON CONCRETE,
ASPHALT, PARKING LOTS, ECT. PLEASE SPECIFY WHICH
SURFACE THE BOUNCER WILL BE
SETUP ON SO WE CAN PROVIDE THE APPROPRIATE ANCHORS
AND TARPS.
HOW MANY CHILDREN FIT IN THE BOUNCE CASTLE?
UNIT SIZE 15 X 15
CHILDREN UNDER 8 = 8-10
CHILDREN 9-12 = 6-8
TEENS 13 = 2-4
GENERAL RULE OF THUMB WOULD BE WHEN THE KIDS START
BUMPING INTO EACH OTHER
PULL SOME OF THEM OUT.


WHERE CAN I SETUP A INFLATABLE UNIT?

BACKYARDS, PARKS, GYMNASIUMS, AND JUST ABOUT
ANYWHERE ELSE FAIRLY LEVEL AND
CLEAN WILL WORK GREAT FOR A INFLATABLE.


ARE INFLATABLE UNITS SAFE?

ABSOLUTELY! IF ALL THE RULES OUTLINED ON THE OPERATING
INSTRUCTIONS PAGE OF
YOUR RENTAL AGREEMENT ARE FOLLOWED, AND THE UNIT IS
SUPERVISED AT ALL TIMES,
THEY ARE VERY SAFE.


HOW LONG DOES IT TAKE TO SETUP THE UNITS?

IT TAKES ABOUT 15 MINUTES TO SETUP THE UNIT AND REVIEW
THE SAFETY GUIDELINES WITH
YOU. THE RENTER / RESPONSIBLE ADULT MUST BE PRESENT AT
THE TIME OF DELIVERY.


IS THERE A DELIVERY CHARGE?

DELIVERY IS FREE WITHIN A CERTAIN RADIUS OF Traverse City,
Michigan 49684. SOME AREAS
OF Grand Traverse County COULD BE SUBJECT A FULL DAYS
RENTALS TO BE ELIGIBLE FOR  
FREE DELIVERY OR DEPENDING ON MILEAGE HAVE A DELIVERY
CHARGE.


WHAT IF IT IS RAINY OR WINDY?

FORBES PARTY RENTALS RESERVES THE RIGHT TO CANCEL A
RESERVATION (AT NO
PENALTY TO YOU) IF THERE ARE HEAVY RAINS OR HIGH WINDS
(OVER 25 MPH). SAFE
OPERATION OF OUR UNITS AND CUSTOMER SAFETY IS OUR MAIN
CONCERN. HOWEVER, ONCE
THE UNIT IS DELIVERED, NO REFUNDS OR RAIN CHECKS SHALL BE
ISSUED DUE TO BAD
WEATHER.


HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATIONS?

THE SOONER THE BETTER! WE RESERVE OUR UNITS WEEKS AND
SOMETIMES MONTHS IN
ADVANCE. WE DON'T WANT YOU TO MISS OUT ON THE FUN!
UNITS ARE RESERVED ON A FIRST
COME FIRST SERVE BASIS. AS SOON AS YOU HAVE REACHED A
DECISION IT WOULD BE BEST
TO RESERVE ONLINE OR CALL US.


WHEN IS PAYMENT DUE?

PAYMENT IS DUE IN CASH UPON DELIVERY OF THE EQUIPMENT.  
ALL ORDERS REQUIRE A 50% Non-Refundable DEPOSIT WHICH IS
APPLIED TOWARDS THE
TOTAL COST. HOWEVER, WE WILL REFUND ALL DEPOSITS IN THE
EVENT OF FAMILY
EMERGENCY OR BAD WEATHER ON THE DAY OF THE EVENT
ONLY, NOT BEFORE OR AFTER
SHALL WE MAKE REFUNDS OF THIS TYPE.

ANY ADDITIONAL QUESTIONS
PLEASE EMAIL US
Safety Rules
All of our slides are designed to be used
with one child going down at a time,
feet-first. Adult supervision is required at
all times when using our inflatables. We
offer supervision at very affordable rates,
at it is highly recommended when renting
three or more units.

Please obey the rules, use common
sense, and injuries can be avoided!

Important rules for safe operation:

Always operate under adult supervision.
We recommend one of our trained
professionals for a nominal fee
Extra caution and supervision is required
for children ages three (3) and under
Never allow older kids to bounce with
children 3 and younger
Individuals with head, neck, back, or other
muscular-skeletal injuries or disabilities,
pregnant women, small infants, and others
who may be susceptible to injury from
falls, bumps, or bouncing are not
permitted in the unit at any time
No flips, somersaults, rough housing, or
extreme horseplay
Do not bounce or step near a doorway
Remove shoes, glasses, and jewelry
No sharp objects allowed inside moonwalk
Stay off netting at all times
Keep toddlers from putting netting in
mouth
Slides are designed for 2-3 kids. Maximum
at a time 1 going down the slide feet first,
1 waiting to go down, and 1 climbing the
stairs
No rocking of the slides or any other
inflatables
Do not exceed capacity guidelines of
inflatables
Separate groups of children according to
size and/or age
No "Silly String" allowed in or around
inflatables. Should "Silly String" come in
contact with the inflatable, it would cause
irreparable damage
No one allowed in moonwalk while being
inflated or deflated
In case of rain and/or lightening, or high
winds of 20mph or more, have children
exit moonwalk and turn off motor
In case of accidental power outage to unit,
have children exit moonwalk then check
for disconnection
Persons not following safety rules should
be excused from play immediately
Better safe than sorry
No pets
Capacity*: Children 8 & younger 8-10
Children 8-12  6-8
Teens 12 and up 2-4

* NOTE: Capacity rules only apply to
MOONWALKS


SHOES MUST BE REMOVED PRIOR TO
ENTERING UNIT